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American Engineered Products, LLC
Limited Warranty

What This Warranty Covers

Your AEP Telescoping flagpole is warranted to be free from all defects in material and workmanship in normal use for a period of seven years. The warranty covers the purchaser of this flagpole and anyone else who owns it during the warranty period. The warranty is subject to the following provisions.

What This Warranty Does Not Cover

Any damage or defect caused by negligence, improper installation, misuse, accident, normal wear and tear, stormy weather or unauthorized service.

The warranties granted herein are limited solely to repair/replacement and do not cover incidental /consequential damages.


What American engineered Products, LLC Will/Will Not Do

The American Engineered Products, LLC, at its options, will repair or replace the product without charge to you for its parts and labor.

American Engineered Products, LLC will not refund the customer’s purchase price.


Warranty Registration

You must return the enclosed warranty card within 90 days of purchase in order to activate this warranty.


To Obtain Warranty Service

You must return the failed item to American Engineered Products, LLC. The product will be repaired or replaced and returned to you at your return address. If it is determined that the damage was caused by negligence you will be charged for the repair and shipping.

You must return the item in its original packing materials or contact AEP (888-237-6744) for proper packing instructions.


Further Limitations and Exclusions

Any warranty that may be implied in connection with your purchase or use of the flagpole is limited to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states do not allow the exclusion or limitations of incidental or consequential damages, so the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary by state.